WE'RE HERE TO HELP

Looking for answers? Your question might be answered instantly by searching below.
Want to know more? Feel free to contact us.

Want to know more? Ask us anything

RABBIT CARD

A Rabbit Card is a contactless credit card sized credential allowing delegates to connect with exhibitors and receive the exact digital content they are looking. A connection is made by simply tapping the card to a Rabbit Reader. These connections can be viewed and the digital content accessed through our web-based software.

Delegates at professional events get a card (containing a unique ID number) to be used as a digital business card to connect with exhibitors who have Rabbit Readers installed at the booths. Every time you tap your card to a Rabbit Reader a connection with that exhibitor is recorded digitally. If the Rabbit logo on the reader glows and a sound is emitted, that means that the connection was successful. The Rabbit Card works in much the same way as a debit card is used to make payments at the cashier’s till; however, misplacing or losing your Rabbit Card doesn’t mean that you lose the connections made as they are automatically stored in the cloud. Just visit our concierge desk at the event; we’ll give you a new card free of charge.

Yes. You can use it like any other contactless card.

No. Delegates can only use the card by tapping the Rabbit Readers installed at the exhibitors’ booths to get all the digital information from them.

No. Contact details are really sensitive and private information. The exhibitor only gets your contact details if you reconfirm the connection by logging into your online account (double opt-in).

No. At events where we provide the lead retrieval system every delegate gets a new card before entering the venue.

No. The card is automatically associated with your online account.

The card contains only a randomly allocated unique ID number which, in itself, is useless to anyone who might want to compromise personal data. No connection data or details about the exhibitors visited are stored on the card. This information is available only by the authorised delegate accessing their online account.

Virtually unlimited. Your card doesn’t store any connection data or details about the exhibitors visited as these are recorded in the cloud. So go ahead, make as many connections as necessary knowing that all information will be available digitally through your online account.

Misplacing or losing your Rabbit Card doesn’t mean that you lose any connections made at the event as they are automatically stored in the cloud. Just visit our concierge desk at the event; we’ll give you a new card free of charge. Don’t worry about someone unauthorised finding your card; it contains only a randomly allocated unique ID number which, in itself, is useless to anyone who might want to compromise your personal data.

Absolutely not. Your card only contains only a randomly allocated unique ID number which, in itself, is useless to anyone who might want to compromise your personal data.

You don’t need to; Rabbit has taken care of this for you. Right after registering online for the event (or at the venue), you’ll receive an email with a link to your online Rabbit account. Simply click to sign in and your online account will automatically be associated with the card you received for the event.

There can only be one reason for this: you didn’t properly connect by tapping the card to the Rabbit Reader, therefore no contact details were exchanged digitally.

RABBIT READER

Delegates at professional events get a card (containing a unique ID number) to be used as a digital business card to connect with exhibitors who have Rabbit Readers installed at the booths. Every time you tap your card to a Rabbit Reader a connection with that exhibitor is recorded digitally. If the Rabbit logo on the reader glows and a sound is emitted, that means that the connection was successful. The Rabbit Card works in much the same way as a debit card is used to make payments at the cashier’s till; however, misplacing or losing your Rabbit Card doesn’t mean that you lose the connections made as they are automatically stored in the cloud. Just visit our concierge desk at the event; we’ll give you a new card free of charge.

No. Contact details are really sensitive and private information. The exhibitor only gets your contact details if you reconfirm the connection by logging into your online account (double opt-in).

SOFTWARE

We offer a custom online application where you can sort and organise all the data collected at the event.

For delegates yes. Exhibitors are offered 30 days free access with a monthly or annual subscription thereafter. See our pricing page for more details.

Finding a specific contact is very easy. Go to the ‘Contacts’ menu and start typing the name into the search field.

There can only be one reason for this: you didn’t properly connect by tapping the card to the Rabbit Reader, therefore no contact details were exchanged digitally.

Yes, you can download all confirmed contacts from your online account in vCard or csv format. Once you log in to your account, you’ll find the option to export all contacts under the ‘Contacts’ menu.

No. Our software is not a CRM system, however, data integration with the most common CRM systems is available.

Want to know more? Ask us anything